To reduce end-user confusion when navigating the bank selection on the widget, we've added a specific component that will appear when the user selects a multi-app bank.
For example: When selecting GT Bank for mobile, the user will be prompted to select either GT Bank mobile app or GT world mobile app.
To help you better understand how your customers are interacting with Okra, you can now create and schedule reports using the API to get information about certain products within set timeframes. Reports are delivered in CSV format and can be generated for any product you're using. This can be triggered on a set interval of daily, weekly, or monthly.
For example, you can set up a daily report showing yesterday's payment records, or a monthly report showing total spending.
You can refund full or partial payments via Okra payments through the dashboard and through the API. Refunds return the funds directly to the customer's bank account. Your customer sees the refund as a credit up to 24 hours later, depending upon the bank. Refunds cannot be canceled after they’re issued.
There are no fees to refund a payment, but Okra's original fee for the payment transfer will not be returned in case of a refund in order to cover processing costs.
We have an announcement coming next month to introduce a new pricing option to get started with Okra products. This will be a great option for personal finance or lending apps working on small margins. More on this in November!